FAQ

how can we help you?

Contact us at any convenient Branch office nearest to you or submit a business inquiry online.

Who do i talk to in Debub International Bank?

You can call us on:

+251-115-581-258

For any inquiries, complaints, suggestions, or compliments.

We guarantee that all issues reported will be attended to within 24 hrs, offering solutions or appropriate options.

Your feedback is important to us.

What are the requirements to open an account?

  •   Valid Passport or  valid local ID
  •   Recent Passport Picture
  •   Initial Deposit min  0.00

Is that possible to open account for foreigners?

Yes it is possible!

What are your opening times?

Our banking hall is open from:

Monday to Saturday 8:00 am – 7.00 pm

  Sunday:  CLOSED

To what extent could I use my VISA debit card?

You can use your card to withdraw cash from ATMs to the extent of Br. 3,000.00/day. At merchant locations you can effect payment to the extent of Br. 5,000.00/day on your VISA debit card. This is just to protect you from any possible risk of losing the card.